Convivium Press` Privacy Policy

Convivium Press’ Privacy Protection: Our Commitment to You

Convivium Press, Inc. (“Convivium Press”) recognizes the sensitive nature of your nonpublic personal information, and we take precautions to protect your privacy. When you provide us with this information, we will use it only in accordance with our strict guidelines.

We have prepared this Privacy Policy (the “Policy”) to explain our policy about the types of information we collect, and under what circumstances we may share it with others. This policy covers the sale of books and other publications (whether in print, electronic or other format and whether purchased via telephone, internet or at a physical location), online forums, and all other services and transactions that you conduct with Convivium Press. We hope that you will thoroughly review all of the details of Convivium Press’ official policy on privacy. Importantly, we want you to know and understand that Convivium Press uses your nonpublic personal information responsibly and only in order to:

  • Provide you with the products and services you have requested.
  • Offer you other products and services from Convivium Press.
  • Make doing business with Convivium Press more convenient for you.

In no event do we provide your account or nonpublic personal information to anyone outside of Convivium Press for the purpose of independent telemarketing or direct mail marketing of any products or services. We also maintain physical, electronic and procedural safeguards to guard against the unauthorized disclosure of this information.

The Kinds of Information We Collect.

Convivium Press collects nonpublic personal information about you from the following sources:

  • From you when you register as a user on our website or a forum of our website.       Convivium Press may ask you to provide information such as your credit card information (although we do not maintain a record of this information after your purchase is processed), as well as identifying information such as your name, address, telephone number, and social security number.
  • From your transactions with us. We maintain information about your transactions with Convivium Press including the types of transactions and payment history.
  • From the bank where you maintain your checking account.
  • From consumer credit reporting agencies and from persons we contact when we verify information you provide on applications to do business with us including your spouse, relatives, and employer.

How We Use This Information.

We do not disclose any nonpublic personal information about you or any of our former customers to anyone, except as permitted by law. These disclosures include the following:

  • Within Convivium Press. We restrict access to nonpublic personal information about you to those of our employees who need to know such information to provide the products or services that you have requested to you. Our company policy requires employees to maintain the confidentiality of your nonpublic personal information.
  • Companies You Ask Us to Share Information With. Convivium Press may get permission from you to share your information. If you grant permission, it will only apply to the specific program or programs you consent to. If you have previously requested that we block the sharing of you information, that request will remain in place for all other situations.
  • Outside Service Providers. At times, we have arrangements with companies whose assistance is essential for the delivery of our products and services to you.       These firms perform their services at Convivium Press's direction and, as permitted by law, we share customer information necessary to perform these services to them. As with all of our business partners, these companies are required to safeguard your information and use it only for authorized purposes.
  • Courts and Government Bodies. U.S. Federal and state laws may require us to share information about you.       For example, if you are involved in a legal matter with a third party, we may be ordered to provide information to a court or other party. In these circumstances, only the information required by law, subpoena or court order will be provided.

European Union Safe Harbor Policy

Any nonpublic personal information collected by us in the European Union ("EU") and transferred to the United States or elsewhere is subject to EU Data Protection Directive 95/46/EC on the Protection of Individuals with regard to the Processing of Personal Data (the "EU Data Directive"). As described below in this policy (this "European Safe Harbor Policy") and in our online Privacy Policy of Convivium Press, Inc., we adhere to the EU Data Directive's "Safe Harbor Principles." General information about the Safe Harbor Principles may be found at http://ec.europa.eu/justice_home/fsj/privacy/index_en.htm. For information on how we collect and use information collected online, please review our online Privacy Policy. All nonpublic personal information that we collect will be used only for the purposes described in our online Privacy Policy of Convivium Press, Inc. You should know that you always have the opportunity to choose to have us remove your nonpublic personal information from our database and/or refrain from disclosing such information to any third party. Please send any such opt-out requests in writing to: Administrative Services Department, Convivium Press, Inc., at the following address 7661 NW 68th Street, Suite 108, Miami, FL, 33166, U.S.A. or call 1-786-8669718, or via e-mail at convivium@conviviumpress.com. To the extent that we transfer any nonpublic personal information from the EU to the United States or elsewhere, we take reasonable steps to assure that the information which is transferred is reliable for its intended purpose, accurate, complete, and current. We also take reasonable measures to protection such nonpublic personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Any third party that assists us in the processing or maintaining our database of nonpublic personal information is required by us to agree to provide at least the same level of privacy protection as is mandated by the Safe Harbor Principles described in the EU Data Directive. We are committed to educating our employees, customers, and users about compliance with the EU Data Directive. If you have any questions, concerns, or complaints about our compliance with the EU Data Directive, please contact our the person mentioned in this paragraph above. That person will provide details regarding the process to be followed when filing a complaint. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of nonpublic personal information in accordance with the principles of the EU Data Directive. Any other controversy or claim arising out of or relating to our adherence to the EU Data Directive, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association ("AAA") in accordance with its applicable commercial rules, provided, further, that any arbitrator shall be either an attorney or retired judge having significant and recognized experience with and knowledge of privacy issues and information technology. The arbitration panel should apply State of Florida law, without regard to it conflict of laws principles, as well as the Safe Harbor Enforcement Principle issued by the U.S. Department of Commerce (available at http://www.export.gov/safeharbor/SHPRINCIPLESFINAL.htm). In addition, the exclusive location for such arbitration shall be Miami, FL. All decisions of the arbitration panel shall be final and binding on the parties, which waive any right to further appeal the arbitration award, to the extent an appeal may be lawfully waived. We are also subject to the jurisdiction of the US Federal Trade Commission.

How to Contact Convivium Press About Our Privacy Policy

If you have any questions about Convivium Press's privacy policy, you may write to: Administrative Services Department, Convivium Press, Inc., 7661 NW 68th Street, Suite 108, Miami, FL, 33166, U.S.A. or call 1-786-8669718.

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